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  Don't know them - don't answer them!

Unsolicited Phone Calls

I never take an unsolicited call from a number I don't recognize, ever.

People can leave messages and I will choose to call back if I am interested.

Also, I prefer email over phone because I read 5X faster than I can talk!

Also, it encourages people say what they mean ... I got tired of voicemails like this:

"Hi James, it's [name or often "Me"] ... call me when you have a moment."

Seriously?

How the heck am I supposed to prioritize that message?

Guess what ... I don't call back when I get messages like.

If you want to leave me a message then do us both a favour and state WHO it is that calling, say WHAT you want and say WHEN you need it.

Also for extra points, tell me the URGENCY and IMPORTANCE factor as you perceive it.

For example, "Hey James, it's John Smith calling about the web project. The client needs an update by Friday at 5pm. Can you please advise status by end of day tomorrow? Email is fine, no call back necessary."

Just my 2 cents ...

THE TAKEAWAY HERE

Aside from the fact I can be a grump at times ...

  • Don't Take Unsolicited Calls - Ever
  • Encourage EMAIL over VOICEMAIL because reading is 5X faster

Elsewhere in this course I explain my issues with poorly managed VOICEMAIL too. Consider changing your outgoing script to the one I suggest (if you dare!) You will recover a LOT of time =)